This privacy policy explains how we make use of and protect any personal data collected by us or provided by you in relation to your use of the Website. It applies to you, the user of this Website, and to Pursuit Coaching + Development Ltd (“we”, “us”, or “our”), the owner and provider of this Website. We take privacy very seriously and suggest you read this policy carefully.
Who we are
This website is operated by Pursuit Coaching + Development Ltd.
Our website address is: pursuit-coaching-development.com
What personal data we collect and why we collect it
Contact forms
We use contact forms to process bookings, or so that users can get in touch with us. By submitting contact forms, we will process the information you submit in order that we can reply to your message. Form submissions and subsequent replies may be retained in our email archives (for example, within Microsoft Outlook).
Analytics
We make use of analytics services to evaluate and improve our website’s performance, and to make sure it is working properly for our users. Our Analytics solution does not store cookies on your device and is fully compliant with GDPR.
Cookies
Only logged in users (administrators) should have cookies stored on their device, therefore we do not have a separate cookie policy.
Appointment bookings
We use Calendly – a third-party appointment booking service – so that you can easily confirm appointments directly in our diary, for available time slots.
To book an appointment, enter the requested data and the desired date in the screen provided. The data entered will be used for planning, executing and, if necessary, for the follow-up of the appointment. The appointment data is stored for us on the servers of Calendly, whose privacy policy can be viewed here.
The data you have entered will remain with us until you ask us to delete it, revoke your consent for storage or the purpose for which the data was stored ceases to apply. Mandatory legal provisions, in particular retention periods, remain unaffected.
Where data is transferred outside the UK (for example, to the USA), this is done using appropriate safeguards such as standard contractual clauses. Details can be found here.
Mailing lists
If you subscribe to our mailing list, we will collect your name and contact information so we can send you occasional updates and insights that may be of interest. You will only receive these if you have opted in. We use the email platform Mailchimp to collect and store this data. Read Mailchimp’s privacy policy.
We do not share subscribers’ details with anyone and you can amend your details or unsubscribe at any time.
Embedded content from other websites
This site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. We are not responsible for the content or privacy policy practices of third-parties.
Who we share your data with
We do not sell or share personal data with third parties except where necessary to deliver our services. This includes trusted third-party providers such as scheduling platforms (e.g. Calendly), payment processors (e.g. Stripe), email and communication systems (e.g. Microsoft Outlook), video conferencing platforms (e.g. Zoom or Microsoft Teams), and email marketing providers (e.g. Mailchimp).
Visitor submissions may be checked through an automated spam detection service.
How long we retain your data
If you fill in a contact form, the information you submit is retained only as long as is necessary for the purpose it is gathered (mainly to respond to your enquiry), or up to one year, whichever is shorter.
If you become a client, we may retain relevant information for longer where necessary for contractual, administrative, or legal purposes.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Under UK data protection law, you have the right to access, correct, or request deletion of your personal data.
If you have submitted a contact form, have an account on the site, or have left comments, you can request to receive an exported file of the personal data we hold about you.
You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Contact information
Pursuit Coaching + Development Ltd is the data controller responsible for your personal data.
You can contact us using this website if you want to query anything regarding this policy, or how it relates to your data.